1. INTRODUCTION
Simply Clean Laundry appreciates your business and trust. Please read this Privacy Policy.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal
data, and which of the legal bases we rely on to do so. We have also identified what our legitimate
interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the
specific purpose for which we are using your data. Please contact us if you need details about the
specific legal ground we are relying on to process your personal data where more than one ground
has been set out in the table below.
Purpose/Activity Type of data
Lawful basis for processing
including basis of legitimate
interest
To register you as a new
Customer or User (a) Identity (b) Contact Performance of a contract with you
To provide the Services to you
including: (a) Manage payments,
fees and charges (b) Collect and
recover money owed to us
(a) Identity (b) Contact
(c) Financial (d)
Transaction (e) Profile
(a) Performance of a contract with you
(b) Necessary for our legitimate
interests (to recover debts due to us)
>(c) Necessary for the legitimate
interests of others (preventing fraud)
To manage our relationship with
you which will include: (a) Notify
you about changes to our terms,
privacy policy or Services (b) Ask
you to leave a review or take a
survey
(a) Identity (b) Contact
(c) Profile (d)
Marketing and
Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal
obligation (c) Necessary for our
legitimate interests (to keep our
records updated, study how
Customers and Users use the Services
and to improve the Services into the
future)
To administer and protect our
business, the Site, App, Platform
and Services (including
troubleshooting, data analysis,
testing, system maintenance,
support, reporting and hosting of
data)
(a) Identity (b) Contact
(c) Financial (d)
Technical
(a) Necessary for our legitimate
interests (for running our business,
provision of administration and IT
services, network security, to prevent
fraud and in the context of a business
reorganization or group restructuring
exercise) (b) Necessary to comply
with our legal obligations
To deliver relevant Site content
and advertisements to you and
measure or understand the
effectiveness of the advertising
we serve to you
(a) Identity (b) Contact
(c) Profile (d) Usage (e)
Marketing and
Communications (f)
Technical
Necessary for our legitimate interests
(to study how Customers and Users
use the Services, to develop them, to
grow our business and to inform our
marketing strategy)
To use data analytics to improve
our Site, App, Platform Services, (a) Technical (b) Usage Necessary for our legitimate interests
(to define types of Customers and marketing, customer
relationships and experiences
Users for the Site, App, Platform and
Services, to keep our Site, App and
Platform updated and relevant, to
develop our business and to inform
our marketing strategy)
To make suggestions and
recommendations to you about
Services or events that may be of
interest to you
(a) Identity
(b) Contact
(c) Technical (d) Usage
(e) Profile (f)
Marketing and
Communications
Necessary for our legitimate interests
(to develop the Services and grow our
business)
You can exercise any of your rights at any time by contacting us at [email protected]
Changes to our policy
Any changes we may make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy.
Contact
If you have any questions or suggestions about our Policy, do not hesitate to contact us at Simply Clean Laundry Service – [email protected]