We will ring your doorbell and hand the clothes to you if the weather is an issue. We are very motivated to make sure that your clothes come back to your door cleaned, and ready to make you look great. We will treat your clothes as if they were our own –with care! If someone isn’t home, we will find a protected area to drop off your items.
We will work with you to set up a pick up and delivery schedule that works for you. We charge by the pound. You do not have to sign a contract with us to use our service.
Yes indeed. There are many things that make us ‘green’ including the equipment we use (See our Cleaning Process page for more info) and the fact that our delivery bags are reusable and our plastic bags are biodegradable. Also, when you use Simply Clean, we use efficient routing to minimize our footprint and gas consumption. It doesn’t get more ‘green’ than Simply Clean!
We have made thousands of deliveries since we started in 2006. That has never happened. We deliver your clothes during daylight hours, when neighborhoods are the most active and safe.
Simple and easy! We keep your credit card on file for billing. For your records, we will email the paid invoice the day of your delivery with the detailed total for each order. If you ever have a billing question, just call. We are happy to help. Our office phone is 314-782-2476.
Yes, we have a minimum order of 20 lbs for Free Pickup and Delivery. 20 lbs is about 2 – 13 Gallon kitchen trash bags loosely filled with mixed laundry. A bag filled with jeans or towels will weigh more than mixed laundry.
No, you do not have to be home for laundry service pickup and delivery. Please list a safe pre-designated location – for pick up and delivery.
Since we offer per pound pricing, we get a lot of questions about how much an average family or individual uses. In our experience, a family of 4-5 sends in between 20-35 pounds per week. Some may be a little more or a little less but that’s the range and our average order is right about 25 pounds. We have some individuals that like to go every other week and their average order is 20-25 pounds for two weeks worth of laundry. All laundry is based on dry packed weight. If you still have questions, you can use a scale you have at home, or since we don’t have contracts, send us in a bag or two until you’re comfortable.
We understand that schedules can change. Please contact us right away if you need to arrange a different time or additional pickup.
You can use any plastic bag or laundry bag for your first pickup. Please don’t use laundry baskets or hampers. Upon delivery of your second laundry service a laundry bag will be provided for your future laundry services. Replacement Laundry Bags are available for $5.00.
We do have a $10 coupon for new customers. Try us out and tell your friends about us.
If you refer a friend to Simply Clean and they mention you when signing up – we will give you $10 CREDIT toward your next laundry service. No Limit on how many referrals you give us – you are entitled to credit for each referral. Your referral must mention your name during signup. Your referral must list your name on their schedule request. Not to be combined with any other discounts. Have you told anyone about our service?