In an effort to give customers a complete guide to how our residential laundry service works, we wanted to write up a series of blogs explaining the different steps from signing up to the packaging of your clothes and finally the delivery. In this second blog, we explain what to expect with your first pickup. If you are interested in reading part 1 about the signup process, you can click here to see that blog.
So now that you’ve got your account all setup, what happens next? The next step is for you to put your laundry out by 7 AM the day of your scheduled pickup. For the first pickup, place your items in plastic bags or a nylon bag if you have one. Please attach a note that says “Simply Clean Laundry” so the driver knows those bags are meant for us. When we return your clothes for the first time, we will put them in our large blue nylon bags so you can reuse those for the next pickup. We do ask that you not put out hampers or baskets. We prefer plastic or nylon bags for that first pickup.
People ask us if they need to be home for the first pickup and the answer is… No, you do not need to be present for the pickup. When you sign up, you will give us any special location or instructions that we need for the pickup, so just set your laundry out and we will be by between 7 am - 2 pm to pick it up depending where your stop falls on the route. Once we pick up your laundry, it’s tagged with your name and washing preferences and put in our van and taken back to our secure facility. In Part 3 of this blog, we'll look at how your clothes are handled and washed once we have them at our site, so check out that post.
Simply Clean Laundry Service is dedicated to making your life easier by providing pick up laundry service in the St. Louis area. Give yourself one less thing to worry about and try our residential wash and fold service that includes pick up and delivery. We have been in the laundry business for more than 12 years and would love to earn your business. Give us a call at 314-782-2476 today to learn more.
Owner, Simply Clean Laundry Service